A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

● Home » Topics » C Topics

Customers Quotes by Famous Authors

1. “Customers can tell you how to evolve a product, but they can’t show you how to make a leap.”

Guy Kawasaki

Customers, Innovation, Business, Feedback, Strategy

2. “I started my career counting diamonds and schlepping gold jewelry around the world. The jewelry business is a very, very tough business - tougher than the computer business. You truly have to understand how to take care of your customers.”

Guy Kawasaki

Business, Customers, Experience, Perseverance, Service

3. “If you provide enough value, then you earn the right to promote your company in order to recruit new customers. The key is to always provide value.”

Guy Kawasaki

Value, Business, Marketing, Customers, Growth

4. “How about first ensuring that people within a twenty-mile radius like the food before worrying about scaling the restaurant?”

Guy Kawasaki

Business, Customers, Strategy, Local, Growth

5. “Companies can add value and simultaneously promote themselves if their product or service truly improves the lives of their customers. I mean really improve lives, not wishful thinking, rationalization. That’s the acid test.”

Guy Kawasaki

Value, Customers, Business, Marketing, Entrepreneurship

6. “The best way to fund your startup is through the customer’s money. Also the hardest!”

Ankur Warikoo

Startup, Funding, Customers, Challenge, Strategy

7. “Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.”

Sam Walton

Values, Customers, Community, Reflection, Support

8. “For my whole career in retail, I have stuck by one guiding principle. It’s a simple one, and I have repeated it over and over and over in this book until I’m sure you’re sick to death of it. But I’m going to say it again anyway: the secret of successful retailing is to give your customers what they want.”

Sam Walton

Retail, Customers, Principle, Success, Consistency

9. “I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.”

Sam Walton

Confidence, Work, Customers, Potential, Success

10. “The way management treats their associates is exactly how the associates will then treat the customers.”

Sam Walton

Management, Associates, Customers, Treatment, Reflection

11. “Lose your smile and lose your customers.”

Sam Walton

Smile, Customers, Service, Positivity, Connection

12. “If you want the people in the stores to take care of the customers, you have to make sure you’re taking care of the people in the stores.”

Sam Walton

Care, Associates, Customers, Management, Support

13. “If one of our customers comes into the store without a smile, I’ll give them one of mine.”

Sam Walton

Customers, Smile, Service, Positivity, Care

14. “The small stores were just destined to disappear, at least in the numbers they once existed, because the whole thing is driven by the customers, who are free to choose where to shop.”

Sam Walton

Stores, Customers, Choice, Change, Market

15. “Focus on something the customer wants, and then deliver it.”

Sam Walton

Customers, Focus, Delivery, Service, Satisfaction

16. “If you don’t listen to your customers, someone else will.”

Sam Walton

Customers, Listening, Service, Competition, Attention

17. “The goal as a company is to have customer service that is not just the best, but legendary.”

Sam Walton

Service, Customers, Excellence, Goal, Reputation

18. “What’s really worried me over the years is not our stock price, but that we might someday fail to take care of our customers, or that our managers might fail to motivate and take care of our associates. I also was worried that we might lose the team concept, or fail to keep the family concept viable and realistic and meaningful to our folks as we grow. Those challenges are more real than somebody’s theory that we’re headed down the wrong path. As.”

Sam Walton

Customers, Associates, Team, Family, Priorities

19. “The secret of successful retailing is to give your customers what they want.”

Sam Walton

Retail, Success, Customers, Desire, Service

20. “Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.”

Sam Walton

Expectations, Customers, Loyalty, Service, Satisfaction

21. “The way management treats associates is exactly how the associates will treat the customers.”

Sam Walton

Management, Associates, Customers, Treatment, Respect

22. “Every time Wal-Mart spends one dollar foolishly, it comes right out of our customers’ pockets. Every time we save them a dollar, that puts us one more step ahead of the competition —which is where we always plan to be.”

Sam Walton

Wal-Mart, Savings, Customers, Competition, Efficiency

23. “EBay is a great company. There are a lot of good assets and good customers, and the U.S. people love it.”

Jack Ma

EBay, Business, Customers, USA, Growth

24. “Success and profitability are outcomes of focusing on customers and employees, not objectives.”

Jack Ma

Success, Profitability, Customers, Employees, Business

25. “For ecommerce, the most important thing is trust.”

Jack Ma

Ecommerce, Trust, Business, Customers, Growth

26. “Customers should be number 1, Employees number 2, and then only your Shareholders come at number 3.”

Jack Ma

Business, Customers, Employees, Leadership, Priority

27. “Forget about your competitors, just focus on your customers.”

Jack Ma

Customers, Focus, Business, Strategy, Competition

28. “The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy.”

Jack Ma

Business, Customers, Priorities, Ethics, Leadership

29. “Customer first, employees second, and investor third.”

Jack Ma

Business, Customers, Priorities, Leadership, Ethics

30. “If you want to invest in us, we believe customer number one, employee number two, shareholder number three. If they don't want to buy that, that's fine. If they regret, they can sell us.”

Jack Ma

Customers, Business, Priorities, Leadership, Investment

31. “I do everything to make sure my customer is happy, my employee is happy, society is healthy. I would focus on customers, I would focus on not making money, I would focus on making values.”

Jack Ma

Customers, Values, Ethics, Leadership, Service

32. “If the customer loves you, the government will have to love you.”

Jack Ma

Business, Customers, Success, Strategy, Influence

33. “The outlook of the world today is for the greatest era of commercial expansion in history. The rest of the world will become better customers.”

Herbert Hoover

World, Expansion, Commerce, Trade, Customers

34. “If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customers first, success will be yours.”

Ray Kroc

Passion, Work, Success, Customers, Business Values

35. “We provide food that customers love, day after day after day. People just want more of it.”

Ray Kroc

Food, Quality, Customers, Business, Customer Satisfaction

36. “Customer satisfaction is unlikely without genuine appreciation.”

Thomas J. Watson

Customers, Genuine, Business, Appreciation, Purchase

37. “We want to be able to service our customers more, like an Internet service. Our goal is to run one of the largest Internet services that enables people to use Windows on an everyday basis.”

Satya Nadella

Customers, Service, Windows, Internet, Business

38. “We needed to build deeper empathy for our customers and their unarticulated and unmet needs. It was time to hit refresh.”

Satya Nadella

Empathy, Customers, Needs, Innovation, Change

39. “First, we needed to obsess about our customers. At the core of our business must be the curiosity and desire to meet a customer’s unarticulated and unmet needs with great technology.”

Satya Nadella

Customers, Business, Technology, Curiosity, Needs

40. “As I spent tons of time with customers, not just in the United States, but in emerging markets, in Europe, in Latin America, top of mind for everybody is how do they drive growth for their business going forward.”

Satya Nadella

Business Growth, Markets, Customers, Economy, Expansion

41. “A big part of my job is to accelerate our ability to bring innovative products to our customers more quickly.”

Satya Nadella

Innovation, Customers, Business, Products, Speed

42. “It's a real pleasure to earn the trust of your customers slowly over time by doing what's right.”

Charlie Munger

Trust, Customers, Business, Integrity, Success

43. “We must satisfy our customers.”

W. Edwards Deming

Customers, Satisfaction, Service, Goals, Commitment

44. “The moral is that it is necessary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.”

W. Edwards Deming

Innovation, Customers, Market, Needs, Strategy

45. “Many customers form their opinions about the product or about the service solely by their contacts with the people that they see – contact men, I will call them.”

W. Edwards Deming

Customers, Opinions, Service, Product, Contacts

46. “Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.”

W. Edwards Deming

Profit, Business, Customers, Repeat, Service

47. “Profit in business comes from repeat customers.”

W. Edwards Deming

Profit, Business, Customers, Repeat, Repeat Customers

48. “If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.”

Jeff Bezos

Customers, Obsolescence, Relevance, Youth, Business

49. “You have to use your judgment. In cases like that, we say, ’let’s be simple minded. We know this is a feature that’s good for customers. Let’s do it.”

Jeff Bezos

Judgment, Simplicity, Customers, Decision, Feature

50. “If you have a business model that relies on customers being misinformed, you better start working on changing your business model.”

Jeff Bezos

Business, Misinformation, Model, Customers, Integrity

Customers Quotes by Famous Authors

Birthdays

New Authors

Top Authors

Popular Topics