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1. “Emily lowers her voice and flattens her affect during fights with Greg; she thinks she’s being respectful by taking the trouble not to let her negative emotions show. But Greg thinks she’s checking.”
Susan Cain
Communication Styles, Emotional Expression, Relationship Dynamics, Conflict Resolution, Perceptions
2. “Emily is talking to Greg about dinner parties, not divorce, but her communication style echoes Celia’s. When she and Greg disagree, her voice gets quiet and flat, her manner slightly distant. What she’s trying to do is minimize aggression – Emily is uncomfortable with anger – but she appears to be receding emotionally.” Susan Cain Communication Dynamics, Conflict Resolution, Emotional Expression, Introverted Behavior, Social Discomfort
4. “Processing Steps to Take When Someone Ticks You Off: 1. Take responsibility for your role in what happened. 2. State specifically what you did to create the problem. 3. Channel your frustration into getting better and preventing future problems.” Patrick Bet-David Responsibility, Conflict Resolution, Self-reflection, Growth, Accountability
10. “Powerful people never waste time. Outwardly they may play along with the game – pretending that power is shared among many – but inwardly they keep their eyes on the inevitable few in the group who hold the cards. These are the ones they work on. When troubles arise, they look for the underlying cause, the single strong character who started the stirring and whose isolation or banishment will settle the waters again.” Robert Greene Strategic Insight, Power Focus, Political Strategy, Leadership Dynamics, Conflict Resolution, Manipulation
11. “While a friend expects more and more favors, and seethes with jealousy, these former enemies expected nothing and got everything. A man suddenly spared the guillotine is a grateful man indeed, and will go to the ends of the earth for the man who has pardoned him.” Robert Greene Gratitude Strategy, Psychological Understanding, Leadership Diplomacy, Conflict Resolution, Strategy Influence, Patience
15. “The only way to break out of a negative dynamic is to confront it. Repressing your anger, avoiding the person threatening you, always looking to conciliate – these common strategies spell ruin. Avoidance of conflict becomes a habit, and you lose the taste for battle. Feeling guilty is pointless; it is not your fault you have enemies.” Robert Greene Negative Dynamics, Conflict Resolution, Emotional Growth, Conflict, Growth, Resolution
18. “Reflecting someone’s viewpoint clarifies the disagreement and becomes a starting point for resolution. We all want to be heard, and when we focus on showing others that we are listening, we actually become better listeners.” Sheryl Sandberg Active Listening, Conflict Resolution, Mutual Understanding, Listening, Conflict, Understanding
Conflict Resolution Quotes by Famous Authors
1. “Emily lowers her voice and flattens her affect during fights with Greg; she thinks she’s being respectful by taking the trouble not to let her negative emotions show. But Greg thinks she’s checking.”
Susan Cain Communication Styles, Emotional Expression, Relationship Dynamics, Conflict Resolution, Perceptions
2. “Emily is talking to Greg about dinner parties, not divorce, but her communication style echoes Celia’s. When she and Greg disagree, her voice gets quiet and flat, her manner slightly distant. What she’s trying to do is minimize aggression – Emily is uncomfortable with anger – but she appears to be receding emotionally.”
Susan Cain Communication Dynamics, Conflict Resolution, Emotional Expression, Introverted Behavior, Social Discomfort
4. “Processing Steps to Take When Someone Ticks You Off: 1. Take responsibility for your role in what happened. 2. State specifically what you did to create the problem. 3. Channel your frustration into getting better and preventing future problems.”
Patrick Bet-David Responsibility, Conflict Resolution, Self-reflection, Growth, Accountability
10. “Powerful people never waste time. Outwardly they may play along with the game – pretending that power is shared among many – but inwardly they keep their eyes on the inevitable few in the group who hold the cards. These are the ones they work on. When troubles arise, they look for the underlying cause, the single strong character who started the stirring and whose isolation or banishment will settle the waters again.”
Robert Greene Strategic Insight, Power Focus, Political Strategy, Leadership Dynamics, Conflict Resolution, Manipulation
11. “While a friend expects more and more favors, and seethes with jealousy, these former enemies expected nothing and got everything. A man suddenly spared the guillotine is a grateful man indeed, and will go to the ends of the earth for the man who has pardoned him.”
Robert Greene Gratitude Strategy, Psychological Understanding, Leadership Diplomacy, Conflict Resolution, Strategy Influence, Patience
15. “The only way to break out of a negative dynamic is to confront it. Repressing your anger, avoiding the person threatening you, always looking to conciliate – these common strategies spell ruin. Avoidance of conflict becomes a habit, and you lose the taste for battle. Feeling guilty is pointless; it is not your fault you have enemies.”
Robert Greene Negative Dynamics, Conflict Resolution, Emotional Growth, Conflict, Growth, Resolution
18. “Reflecting someone’s viewpoint clarifies the disagreement and becomes a starting point for resolution. We all want to be heard, and when we focus on showing others that we are listening, we actually become better listeners.”
Sheryl Sandberg Active Listening, Conflict Resolution, Mutual Understanding, Listening, Conflict, Understanding
